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Return to shopFAQ’s
Shopping Information
You can find products by using the search bar at the top of our website or by browsing through the categories listed in our main menu.
Yes, you can save your favorite products to your wishlist by clicking the “Add to Wishlist” button on each product page. You may need to create an account or log in to use this feature.
Product availability is displayed on each product page. If an item is out of stock, you will see a notification or the option to sign up for restock alerts.
Yes, you can complete your purchase as a guest without creating an account. However, creating an account allows you to track orders and save your preferences.
Payment Information
We accept major credit cards, debit cards, and other secure payment options as shown at checkout.
Yes, your payment information is protected with industry-standard SSL encryption and is never stored on our servers.
If you have a coupon code, you can enter it during checkout. The discount will be applied to your order total before payment.
If your payment fails, please check your payment details and try again. If the issue persists, contact your bank or our support team for assistance.
Order Returns
We accept returns only for defective, damaged, or misprinted items. Please refer to our Refund and Returns Policy for details.
To return an eligible item, contact us at sales@clowncrown.store within 30 days of delivery with your order number and a description of the issue. Our team will provide instructions for your return.
If your item is defective, damaged, or misprinted, Glam Crown Store will cover the return shipping costs.
We only offer exchanges for defective, damaged, or misprinted items. Contact our support team to arrange an exchange for the same product.
For further assistance, please contact our support team at sales@clowncrown.store or call +44 7426 424291.